Brandon Auto Repair

5

Wow, I was surprised to find a great mechanic with good, old-fashioned customer service. This place truly is an awesome business in Brandon. First, the customer ahead of me was having repair done and there was an issue with getting his car ready quickly because of the work to be done. Since the issue was related to a warranty on the part, they paid for his rental car and arranged for him to transported directly to where the rental was going to be...what a great dedication to customer satisfaction. I brought in my SUV for an error message, and they were able to quickly diagnose the problem and let me know that there were two components that needed to be fixed - a tire and a part for a sensor on the vehicle. I was given a list of tires with prices compared to the expected milage out of the tire and the autonomy to pick which tire would best suite my needs for the vehicle. Since the tire was not in stock, I was given a ride to my house and offered a shuttle for return to the facility if needed. The vehicle was ready in a reasonable time, and I was informed that the sensor was something that could wait to be replaced and was emailed a quote for the part that I could arrange to have replaced at a time that was more convenient for my busy schedule (screenshot enclosed of the email with an invoice of services provided and there is the recommendation for additional part in the invoice). They have an early bird/night owl drop off system for the working professional that is also an awesome feature for those of us who work unpredictable hours and may need some flexibility in when you're able to pick up or drop off the vehicle. THIS IS A FANTASTIC AND RARE FIND in my experience of having repairs done on vehicles over the years, and I truly recommend this place if you're looking for a fair assessment of your vehicle and a reasonable price for parts and labor with a quote provided beforehand that is reasonable to the delivered product. Instantly a fan of this hidden gem.

5

These guys are GREAT!! Family owned and operated. They are very knowledgeable and friendly. I felt they were looking out for my interests. I talked to them about my '99 Tacoma I just purchased and told them what I wanted. They looked at the truck and offered less expensive options which fit my needs, and told me I didn't need some things right away. When is the last time you have ever heard of a mechanic shop telling someone that!? They are the only place I will take this truck!!

5

Clarke Automotive is one of those rare repair service centers that you can trust- always friendly, honest and thorough, even when they’re busy!

5

Its so hard to trust just any mechanic with your car but i trust bob and matt with my ford focus. They have been very upfront and honest about the work they need to do and get it done in a timely manner. I am very pleased with their service. Thank you clarke automotive😊

5

Excellent personalized service, prompt and affordable would recommend to a friend.

5

Very personable, friendly and knowledgeable. They fix it right the first time, and even offered my less expensive options after looking at my little truck

5

Fantastic garage, highly recommended! Will be using them every time now. Definitely full service, get your car fixed and get a Bible study all in one! :)

5

Always a pleasant experience when I come here!

5

Great service!

5

Great people very honest and communicative on everything, my favorite new mechanic

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