I am amazed at the over the top level of commitment to my satisfaction delivered by each of the staff at Clarke Automotive. Each of my cars receive a complete repair at a cost that is less that any other repair shop in the area. As is the case on rare instances that I have had a previously repaired component fail, Bob, Matt, and the technicians all focus not on the failure but the reason for the failure. During a recent repair a part failed that should not have and it was replaced without hesitation by Clarke Automotive and no additional cost to me. This may vary depending on the manufacturers warranty on parts but the fact is that Bob and his crew extended themselves to cover me when is was necessary. I could not be a happier customer. This level of service is hard to find and impossible to find at other shops.