Honestly, this place use to be a respectable business but not they are just money hungry. It’s sad they use to have great prices and and good customer service. But that has gone downhill the past few years. You’re better off going somewhere else.
Thank you, Cat, for sharing your thoughts. I’m truly sorry to hear how you feel about the direction we’ve taken. While I respectfully disagree with the perception that we are “money hungry,” I understand how, if we fell short in delivering the high level of customer service we aim for, that impression could arise. The automotive repair industry has become increasingly costly in recent years, and keeping up with technological advances has contributed to this challenge. Nonetheless, we have always strived to foster strong relationships and provide exceptional service. Unfortunately, it seems we did not achieve that with you, and for that, we sincerely apologize. We regret that we didn’t build the kind of relationship where you felt comfortable sharing these concerns directly with us. Your feedback is invaluable and will help us improve. We remain committed to prioritizing customer service and using this as an opportunity to grow. Thank you again for taking the time to share your perspective.
- CLARKE AUTOMOTIVE SYSTEMS