Years going to them and never a good experience. My husband can say different. Told me I was having transmissions issues...my car wasn't shifting correctly and that I needed serious diagnostics. I had a CVT. My car doesn't shift. Went in for an oil change, came out with a cracked windshield. Went in for an emergent can't open my gas tank, they fixed it and didn't put my car back together. Went in for an oil change a few weeks ago. Was 15 minutes early. Heard staff talking about me being an hour late. Had originally attempted to talk to them about my a.c. literally going out that day and hoping they could look at it. Got a very rude response multiple times over even though I kept saying it wasn't a problem and would schedule a new appointment. Didn't once offer for the new appointment and was asked if I knew that my car was a European and Asian hybrid. I did. They told me they don't specialize in this vehicle. They have serviced my vehicle for years and then gave me the name of another provider I should be going to.