My first time using Clarke Automotive and here is the true story: They provided me with an estimate, beating out the dealership. The dealership warned me they were able to do so because they were likely using "generic" parts; however, they did not! Their estimate included a brand new "name-brand" part. Even after I approved the estimate, they took the time to find a less expensive "name-brand" part to help bring the cost down more. I appreciated their friendliness, expertise, and high-quality service. I will continue to use them for automotive needs as long as I am in the Tampa Bay area.