I have been a customer of Bob Clarke since 2005. We take all of our cars to him as often as he recommends because we have total trust in his judgement, expertise and honesty. Bob studied automotive engineering in college and has worked at various jobs where he needed to use his knowledge of cars for the benefit of his customers, so he really does know a lot about cars. When he is ordering parts for his customers' cars, he always fights for the best prices he can get and you can hear him do that when he is openly on the phone for all waiting customers to hear. If you request a service you really don't need, he will let you know. If you fail to request something you car does need, he will let you know that too. Even if you just tell him to take care of the car.'s maintenance requirements, he will always contact you regarding anything substantial before he does a major job, just to be sure you want it done. I have never dealt with anyone as honest and knowledgeable about cars as he is in the fifty years I have been dealing with cars. When my car had continuous brake squeaking problems because I was out of town and had to take it somewhere else, he got rid of the squeak after I had taken it to the original shop and another shop with the same name locally. It was such a relief to get rid of the constant squeaking; I was almost ready to buy another car..